FREE shipping on all orders over €50

Delivery & Returns

How much is delivery?

Shipping to UK and EU is €3.95 – or free for orders over €50.
International shipping is €10.00.

When will I get my order?

Shipping usually takes 2-3 business days within the UK or 5-7 business days internationally (excluding the US).


Once your order has shipped, we'll send you a confirmation email with a tracking number and link.

Exchanges and returns

From time to time items might not be completely suited. So we offer exchanges and returns on OHMME goods as long as they:

  • Are unworn and in re-sellable condition
  • Still have the tags attached
  • Are placed neatly back into the packaging and returned undamaged
  • Are still within 30 days of the purchase date

NOTE:
1. We cannot accept returns of underwear or swimwear.

2. For sale items purchased online these can be fully refunded only by notifying us within 14 days of receiving the goods. For sale items purchased online, you can return them within 14 days of purchase, if in re-sellable condition with all tags still attached for an exchange or refund. Note this does not apply to intimate items, where refunds or exchanges are not permitted. 

How to return a purchase

If your purchase meets all of these conditions, you can create a return for your order here and you'll be able to download a returns label.

How much does it cost to return items?

For customers in the UK who use the free returns label, it’s free to post returns back to OHMME.

For customers outside the UK, we unfortunately cannot cover shipping costs for returns. Returns from outside the UK are sent at your own cost.

How will I know that my return has been received?

Once your return is received and inspected, we’ll send you an email. If approved, your exchange or refund will be processed.


What if my refund is late or missing?

If you haven't received a refund yet, get in touch with the OHMME Customer Services Team  or give us a call 

How do I know exactly what size I am?

To help you get a better idea of sizing, we've included a size guide on every product page.

 

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